FAQ | LJXLONDON

How long will it take for my products to arrive?

Our fulfillment times are currently longer than usual and may continue to increase until Covid-19 is under control. Some of our items are printed to order so please be patient as they can take up to two weeks to leave the printers. Once your items have been shipped, delivery usually takes 1-3 working days.

Why have my items been delivered seperately?

You may recieve some of your products seperately due to our printing and manufacturing methods.

Are all of your products vegan/cruelty free?

We can not guarrantee this due to manufacturing but we make sure all materials used are natural fabrics or synthetic leathers.

Are your T-shirts unisex?

Yes! All of our Tshirts & Hoodies are suitable for both ladies and gentlemen!

Are your products made by hand?

Sometimes we stock Jewellery which is made by Lola and we work with some brands who make some of our products by hand. All hand made items will have it stated in their description.

How do I return an item?

Get in touch with us using the contact form on the home page if you would like to return an item. Or you can email us at ljxlondon@gmail.com Please note - Items that are printed to order are not available for return.